SITXWHS001 - Participate in safe work practices
Work health and safety (WHS) and hygiene underpin all aspects of work in the hospitality industry. Students should demonstrate high WHS and hygiene standards for each session of training.
Q: What does WHS stand for?
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Safe Work Australia was created to develop and implement a consistent set of WHS laws, regulations and codes of practice throughout Australia. Previously, each state had their own set of laws, regulations and codes of practice.
The new Federal Work Health and Safety Act was passed in 2011 and all states except Victoria and WA have now implemented their own Work Health and Safety Act and Work Health and Safety Regulations, based on the Model Act. Visit www.safeworkaustralia.gov.au for more information about the new WHS framework.
Q: What legislation covers this WHS in NSW?
Work Health and Safety Act 2011 NSW - its aim is to protect the health, safety and welfare of all workers at work.
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Q: What examples of hazards can you think of that we must consider in the cafe and the kitchen?
Q: What does WHS stand for?
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Safe Work Australia was created to develop and implement a consistent set of WHS laws, regulations and codes of practice throughout Australia. Previously, each state had their own set of laws, regulations and codes of practice.
The new Federal Work Health and Safety Act was passed in 2011 and all states except Victoria and WA have now implemented their own Work Health and Safety Act and Work Health and Safety Regulations, based on the Model Act. Visit www.safeworkaustralia.gov.au for more information about the new WHS framework.
Q: What legislation covers this WHS in NSW?
Work Health and Safety Act 2011 NSW - its aim is to protect the health, safety and welfare of all workers at work.
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Q: What examples of hazards can you think of that we must consider in the cafe and the kitchen?
WHS for Food & Beverage
WHS in Food and BeverageIn the Food and Beverage (F&B) department staff are constantly moving - carrying plates, fetching bottles, delivering cocktails, cleaning tables, entering the kitchen, etc. It is important that flooring helps to prevent slips and falls, as F&B staff are often carrying hot, heavy and sharp items. Especially in the kitchen and bar areas, special mats should be laid down to prevent the floor becoming slippery.
F&B staff also use many pieces of equipment in their work and are responsible for the cleaning and maintenance of that equipment. Each piece of equipment has its own risks and hazards associated with it, so be sure to follow the SOPs.
One example is the inert gases used for dispensing beverages. These are used in compressed gas cylinders, e.g. for beer kegs, in supply systems, e.g. pipes and regulators, as well as in post-mix systems. Leaks of gas from these systems can be deadly, especially in confined spaces such as cellars, so it is important to take care.
Ventilation, signage, training and inspection are all important aspects of inert gas safety. Refer to the Australian Standard AS5034: Installation and use of inert gases for beverage dispensing for more information.
In general you should use the following tips to help you stay safe in the F&B department:
F&B staff also use many pieces of equipment in their work and are responsible for the cleaning and maintenance of that equipment. Each piece of equipment has its own risks and hazards associated with it, so be sure to follow the SOPs.
One example is the inert gases used for dispensing beverages. These are used in compressed gas cylinders, e.g. for beer kegs, in supply systems, e.g. pipes and regulators, as well as in post-mix systems. Leaks of gas from these systems can be deadly, especially in confined spaces such as cellars, so it is important to take care.
Ventilation, signage, training and inspection are all important aspects of inert gas safety. Refer to the Australian Standard AS5034: Installation and use of inert gases for beverage dispensing for more information.
In general you should use the following tips to help you stay safe in the F&B department:
- Unplug electrical equipment before cleaning it, especially if it has moving parts or if you are using water
- Inspect the tags on the electrical cords to ensure equipment is in date
- Never play with knives and ensure that they are stored in a safe place when they are not being used
- Never use chipped or cracked glasses or crockery for service as this can be a major hazard to customers
- Always clean up spills and broken glass as soon as possible
- Announce yourself if you are carrying hot items, such as glasses from the glass washer. Say "hot - coming through" or something similar
- Use manual handling techniques when moving heavy items such as kegs
- Make sure that all equipment is maintained
Injuries in the Workplace
The cost of Workplace Injury
Human Cost
How much is a life worth? Even if it is not fatal, an accident can cause permanent injury that will cause pain, suffering and financial hardship for the rest of someone’s life. The impact is felt not only by the individual, but also by the person’s family, particularly in the case where it is the main breadwinner who is affected.
Social Cost
The impact of a workplace injury is not only felt by the injured person. A financial burden may fall on another member of the family when the injured worker can no longer generate the same income. Also, depending on the seriousness of the injury, family members and fellow workers may suffer long-term effects which require counselling.
At another level, this cost may be passed on to the entire community in the form of the costs associated with the provision of hospitals and support facilities.
Economic Cost
Medical and rehabilitation costs, the possible need for social security for the injured parties or their families, together with loss of normal wages, reduces what injured workers and their families have to spend, causing a change in lifestyle.
Organisational Cost
There are hidden costs as a result of workplace injuries, such as the wages of the person replacing the injured employee, and the cost of training a new person. Production may cease while staff respond to the accident or help the injured person, and downtime increases if equipment needs to be replaced or repaired as a result of the accident. In the aftermath, other employees may need counselling and time off work. Morale of other employees and employee relations may decline having a subsequent impact upon productivity. Insurance costs will go up, in particular the premium for workers’ compensation insurance.
Fines are imposed by the authorities who administer the relevant Occupational Health and Safety Act in each State or Territory. For serious offences, heavy fines and even closure of a business may occur if the accident is severe or fatal. If the accident is the result of an act of wilful behaviour (done on purpose) by a member of staff, that person can also be fined. They may also be charged by police if the injury is severe or fatal. If the matter proceeds to court, possible court costs may also have to be borne by the organisation.
Indirect costs are those costs, which are an extension or repercussion of the direct costs of the illness or accident itself, such as:
Human Cost
How much is a life worth? Even if it is not fatal, an accident can cause permanent injury that will cause pain, suffering and financial hardship for the rest of someone’s life. The impact is felt not only by the individual, but also by the person’s family, particularly in the case where it is the main breadwinner who is affected.
Social Cost
The impact of a workplace injury is not only felt by the injured person. A financial burden may fall on another member of the family when the injured worker can no longer generate the same income. Also, depending on the seriousness of the injury, family members and fellow workers may suffer long-term effects which require counselling.
At another level, this cost may be passed on to the entire community in the form of the costs associated with the provision of hospitals and support facilities.
Economic Cost
Medical and rehabilitation costs, the possible need for social security for the injured parties or their families, together with loss of normal wages, reduces what injured workers and their families have to spend, causing a change in lifestyle.
Organisational Cost
There are hidden costs as a result of workplace injuries, such as the wages of the person replacing the injured employee, and the cost of training a new person. Production may cease while staff respond to the accident or help the injured person, and downtime increases if equipment needs to be replaced or repaired as a result of the accident. In the aftermath, other employees may need counselling and time off work. Morale of other employees and employee relations may decline having a subsequent impact upon productivity. Insurance costs will go up, in particular the premium for workers’ compensation insurance.
Fines are imposed by the authorities who administer the relevant Occupational Health and Safety Act in each State or Territory. For serious offences, heavy fines and even closure of a business may occur if the accident is severe or fatal. If the accident is the result of an act of wilful behaviour (done on purpose) by a member of staff, that person can also be fined. They may also be charged by police if the injury is severe or fatal. If the matter proceeds to court, possible court costs may also have to be borne by the organisation.
- Salaries/hours worked: this is the actual salary payable for the hours per week that the injured party regularly worked prior to the accident occurring. This amount is payable to the injured party for a maximum total of 52 weeks. (The weeks will depend on the extend of the illness or injury and the time off from work that is required.)
- Actual number of productive hours: this is the actual salary payable for the hours worked prior to the accident occurring and after the accident when the injured party returns to work. Often injured workers return to work on light/restricted duties, which means that the worker cannot either complete a 40 hour week or the duties/tasks are restricted.
- Accident investigation: the investigation of an accident can either be conducted internally, externally by WorkCover, or a combination of both. The cost is a result of the time taken for the investigation. The investigation often entails the organisation and its employees involved in the accident or witness to it, to write a report on the accident or describe to the investigator what occurred. This can be a timely and costly exercise.
- First aid: involves the cost of training staff in Senior First Aid and/or Advanced Resuscitation and the purchase and maintenance of first aid equipment.
- Processing of workers compensation: there are several forms that need to be completed when processing a workers compensation claim. These are a WorkCover Certificate which is completed by the treating doctor and copies are recorded by the organisation and the insurance company; Employers and Employees Injury Details Form from the insurers, to be completed by the employer and employee respectively; and an Accident Report Form from WorkCover if the illness/injury is of a serious nature and requires the employee to have seven or more days off work. Between 12,000 and 14,000 of these forms are filed each year. There is a maximum fine of $55,000 for not reporting an accident.
- Medical costs: includes all medical bills and medication requirements pertaining to the workplace illness or injury.
- Rehabilitation of injured worker: rehabilitating workers can be a costly exercise but compared to paying wages for up to 52 weeks for no productivity it is seen as a better option. Returning workers to work as soon as possible can often save the organisation money. Rehabilitation costs not only include the cost of rehabilitation treatment, but job re-training and employment assistance if the injured worker cannot return to his or her original place of work.
- Damage to property and equipment: damage to property and equipment can run into thousands of dollars. Apart from damage to expensive equipment, accidents can have far reaching consequences such as fires, electrical failures, explosions, etc.
Indirect costs are those costs, which are an extension or repercussion of the direct costs of the illness or accident itself, such as:
- Loss of productivity: loss of productivity can occur at two levels; by an inexperienced or low skilled worker replacing an injured experienced skilled worker and by other workers reducing their productivity levels due to uncertainty of safety conditions in the workplace.
- Loss of staff morale: staff morale can decrease in the advent of a workplace accident due to loss of faith in the management of the organisation. This is particularly the case when accidents happen too often and without the necessary corrective action being taken.
- Increase in absenteeism: this is usually the first sign of a disgruntled workforce. Increased absenteeism signifies that the workers are no longer committed to the organisation. They feel unsafe in the work environment.
- Increase in labour turnover: occurs when workers no longer want to work in an unsafe and unhealthy environment.
- Loss of business: loss of business may occur when productivity continues to decline when customers and suppliers take their business elsewhere and when settlement of a workers compensation claim leaves an organisation unfinancial.
- Implementation of corrective action: often the implementation of corrective action can be costly and it may need to be taken in a few sites as well as the site of the incident. It may include the training of key personnel or all staff, the installation of special equipment, an internal or external audit of safety policies and procedures, regular reporting to official bodies and designing new WHS policies and procedures.
Activity 1 - Workplace Injuries
You are to work in pairs or individually to select a workplace injury to investigate. Identify the signs/symptoms of the injury and basic first aid techniques required. Information to be collated into a Google Doc table for you and all of your class members to access. Please see Google Classroom to access your class shared document. Select one from the following list:
Burns Cuts Slips / trips / falls Manual handling / lifting injury Sprains Broken bones Concussion Electric Shocks / Electrocution Repetitive Strain Injury (RSI) Mental health / Stress Shock / Trauma Dermatitis (from cleaning chemicals) |
Refrain from Strain
A strain means you have pulled a muscle the wrong way or too suddenly, so the muscle will give way. This can mean lots of pain and it could entail a long rest to repair the damaged muscles. We have muscles in our legs, feed, arms, hands, backs, stomach and groin so you can see there are lots of reasons to prevent accidents from strains.
LIFTING - always remember:
Q: What PPE do we need in the Sandbar Cafe and BHS kitchens?
Correct use of chemicals and dangerous substances/ equipment
In the hospitality industry chemicals are used mainly for cleaning, pool maintenance and for pest control.
All cleaning agents are composed of chemicals whether they are bleaches, solvents, detergents or disinfectants. You already know that some chemicals can burn if not used correctly. It is also important to store them correctly and safely.
Kitchen
Some good rules to follow include:
A strain means you have pulled a muscle the wrong way or too suddenly, so the muscle will give way. This can mean lots of pain and it could entail a long rest to repair the damaged muscles. We have muscles in our legs, feed, arms, hands, backs, stomach and groin so you can see there are lots of reasons to prevent accidents from strains.
LIFTING - always remember:
- always call for help when lifting heavy objects, or use a trolley or fork lift
- stand close to the load with feed spread apart
- band at the knees, not at the waist, and keep your back straight
- get a good grip and make sure it will not slip
- always fetch, not stretch; if you can’t reach the object you want, don’t stretch for it, but move closer or fetch a step ladder or a stool
- lift smoothly and work progressively with a heavy load – no need to show off your strength when it is much better to gradually lift a large object
- unload safely too – bend your knees and keep your back straight to place the load carefully on the ground
- store heavy items at a low height.
Q: What PPE do we need in the Sandbar Cafe and BHS kitchens?
Correct use of chemicals and dangerous substances/ equipment
In the hospitality industry chemicals are used mainly for cleaning, pool maintenance and for pest control.
All cleaning agents are composed of chemicals whether they are bleaches, solvents, detergents or disinfectants. You already know that some chemicals can burn if not used correctly. It is also important to store them correctly and safely.
Kitchen
Some good rules to follow include:
- wear protective clothing (e.g. chefs uniform) and safety footwear
- always check before picking up pots, pans or plates – they may be hot and could burn your hand badly
- use appropriate cloths when handling hot items
- do not overfill pots
- pan handles and knives should not protrude where they can be made contact with
- call for assistance if moving large pots of hot liquids or foods
- never leave knives soaking in a sink or obscured by other items
- stay calm and don’t be rushed by trying to do too many things at the one time
- remember that steam can also burn, so be careful when removing lids from pans and heated containers. Steam should be allowed to escape by slowly tilting the lid to the side, away from you.
Make sure YOU are the one to take care of safety in your workplace!
Remember YOU are responsible!
Employer and Employee Responsabilities
The WHS Act requires all employers to ensure, so far as is reasonably practicable, the health and safety of:
Duties of Employer
An employer must ensure the health, safety and welfare at work of all employees of the employer.
That duty extends (without limitation) to the following:
Duties of Employees
Employees must undertake reasonable care of the health and safety of themselves and others and must co-operate with employers in their efforts to comply with the occupational health and safety requirements.
All persons must not:
Work Health and Safety Codes of practice
WorkCover NSW is a legislative body that works with employers and employees to try and ensure a safe and secure workplace for all. It oversees training programs, including OH&S induction courses, and assists injured workers in their recovery process to enable them to return to their workplace; otherwise it can suggest other appropriate options for their individual situation. It also assists injured workers to gain workers compensation.
A WorkCover Authority inspector can draw attention to an approved industry code of practice in an improvement or prohibition notice as a way of indicating the measures that could be taken to remedy an alleged contravention or non-compliance with the OHS Act or OHS regulation. Failure to comply with an improvement or prohibition notice without reasonable excuse is an offence.
WorK Health and Safety Committee
One of the requirements of the Work Health and Safety Legislation is that workplaces with twenty or more employees should have an Work Health and Safety Committee. The main purpose of the WHS Committee is to maintain a safe and health work environment by monitoring workplace operations and making recommendations to management for implementation of safety procedures.
According to the WorkCover Legislation, the following forms and/or registers must be completed or obtained by an organisation:
- workers engaged, or caused to be engaged by the person, and
- workers whose activities in carrying out the work are influenced or directed by the person, while workers are at work in the business or undertaking.
- comply, so far as they are reasonably able, with any reasonable instruction given by the PCBU to allow the PCBU to comply with WHS laws, and
- cooperate with any reasonable policy or procedure of the PCBU relating to health or safety at the workplace that has been notified to workers.
Duties of Employer
An employer must ensure the health, safety and welfare at work of all employees of the employer.
That duty extends (without limitation) to the following:
- ensuring that any premises controlled by the employer where the employees work (and the means of access to or exit from the premises) are safe and without risks to health
- ensuring that any plant or substance provided for use by the employees at work is safe and without risks to health when properly used
- ensuring that systems of work and the working environment of the employees are safe and without risks to health
- providing such information, instruction, training and supervision as may be necessary to ensure the employees’ health and safety at work
- providing adequate facilities for the welfare of employees at work.
Duties of Employees
Employees must undertake reasonable care of the health and safety of themselves and others and must co-operate with employers in their efforts to comply with the occupational health and safety requirements.
All persons must not:
- interfere with or misuse things provided for the health, safety or welfare of persons at work
- obstruct attempts to give aid or prevent a serious risk to health and safety of a person at work
- refuse a reasonable request to assist in giving aid or preventing a risk to health and safety
- disrupt a workplace by creating health and safety fears.
Work Health and Safety Codes of practice
WorkCover NSW is a legislative body that works with employers and employees to try and ensure a safe and secure workplace for all. It oversees training programs, including OH&S induction courses, and assists injured workers in their recovery process to enable them to return to their workplace; otherwise it can suggest other appropriate options for their individual situation. It also assists injured workers to gain workers compensation.
A WorkCover Authority inspector can draw attention to an approved industry code of practice in an improvement or prohibition notice as a way of indicating the measures that could be taken to remedy an alleged contravention or non-compliance with the OHS Act or OHS regulation. Failure to comply with an improvement or prohibition notice without reasonable excuse is an offence.
WorK Health and Safety Committee
One of the requirements of the Work Health and Safety Legislation is that workplaces with twenty or more employees should have an Work Health and Safety Committee. The main purpose of the WHS Committee is to maintain a safe and health work environment by monitoring workplace operations and making recommendations to management for implementation of safety procedures.
According to the WorkCover Legislation, the following forms and/or registers must be completed or obtained by an organisation:
- Accident Report Form
- WorkCover Incident Form
- First Aid Register
- WorkCover Certificate.
Safety Signs
Safety signs
To determine what signs are needed in the workplace, risks and hazards must be first identified by observing the types of activities and possible injuries that could occur.
Eg. Activity: Washing up, Possible Hazard : Slip on wet floor, Possible injury : sprain/ strain
To determine what signs are needed in the workplace, risks and hazards must be first identified by observing the types of activities and possible injuries that could occur.
Eg. Activity: Washing up, Possible Hazard : Slip on wet floor, Possible injury : sprain/ strain
Activity
Hazards
Hazard management is a crucial part of keeping your workplace safe and preventing dangerous occurrences. Hazard management is an ongoing process that involves everyone in the workplace. Essential skills in hazard management are being able to identify potential hazards; calculating the risk involved with the hazard; and controlling the hazard.
Hazards are any things that have the potential to cause injury, death or illness in the workplace. A hazard can arise from within the workplace or outside the workplace; it can be occasional, periodic or ever-present; it can be a process, event or activity. Whatever the hazard or its source, it is imperative that the hazard is identified, the risk assessed and the situation surrounding the hazard is managed.
Hazards are any things that have the potential to cause injury, death or illness in the workplace. A hazard can arise from within the workplace or outside the workplace; it can be occasional, periodic or ever-present; it can be a process, event or activity. Whatever the hazard or its source, it is imperative that the hazard is identified, the risk assessed and the situation surrounding the hazard is managed.
Q: What are hazards?
Identify hazards / risks
Hazards arise from:
Hazards can be classified into five broad areas:
Workplace security polices and procedures
Security polices and procedures apply to the following areas:
Physical Security
Physical security covers the physical devices that generally secure an area. These include locks and keys, alarms, visual inspections, barriers, lighting and closed circuit television, and safety deposit boxes.
Locks and keys
You will find locks and keys for guestrooms, floor cupboards, storerooms, the housekeeping office and so on. For guestrooms, many hotels now install electronic key cards. This means that each guestroom has an electronic box instead of a conventional lock.
This electronic box is linked to the front desk computer system, which issues a new key card each time a guest checks in. An electronically programmed combination will open the door. Once the guest checks out, the electronic key card become obsolete. This system eliminates concerns with losing conventional type keys and/or having to keep track of duplicate and lost keys.
Alarms
Alarms are installed on fire exits and other emergency exits. They are usually connected to the security office or the front desk and are activated if an exit is disturbed or opened. These are common in motels where visual security is difficult.
Visual Inspection
Regular inspections by supervisors, managers or security staff can be an effective physical security measure. This can involve making irregular walks around the establishment to make sure everything is at it should be. Looking for unlocked doors, suspicious characters or simply checking guestrooms for keys left in the doors by guests can prevent many security problems.
Barriers
Barriers that prohibit entry by unauthorized personnel are also physical security measures. An example of this could be the door to the linen room; hotel staff usually have all requests handled across a counter and do not have access to the linen room. Another example could be a boom-gate to the car park, possibly with a security guard.
Lighting
Lighting must be adequate, particularly in back of house areas or car parks. Well-lit areas are a deterrent to undesirables and thieves.
Closed-circuit Television
Closed-circuit television is used to monitor the movements of staff and the public. Cameras are often located at all entry and exit points, both service and guest elevators, and at the cashier’s desk or other security risk areas such as car parks or isolated storerooms. Closed-circuit television can be monitored by security staff or it can create a picture file that can be viewed and checked later if necessary.
Safety Deposit Boxes
Hotels must provide for the safekeeping of valuables. The limit of the innkeeper’s liability is only $100. Some hotels provide personal safety deposit boxes in all guestrooms and some hotels provide them at the front desk. The cashier usually administers this service.
Staff Lockers
Staff change rooms and personal lockers must also be secured. While on duty, staff wants to feel assured that their personal belongings are safe.
Identify hazards / risks
Hazards arise from:
- the work environment
- the use of machinery and substances
- poor work design
- inappropriate systems and procedures.
Hazards can be classified into five broad areas:
- physical eg. noise, radiation, light, vibration
- chemical eg. poisons, dusts
- biological eg. viruses, plants, parasites
- mechanical/electrical eg. slips, trips and falls, tools, electrical equipment
- psychological eg. fatigue, violence, bullying.
Workplace security polices and procedures
Security polices and procedures apply to the following areas:
- Monitoring of all people, including staff, customers, visitors, sales representatives, contractors and vendors.
- Monitoring of premises including, all general access and secure areas.
- Recording of stolen items.
- Security of all documents/records, cash and non-cash transactions, equipment, stock and supplies and the implementation of a key control system.
Physical Security
Physical security covers the physical devices that generally secure an area. These include locks and keys, alarms, visual inspections, barriers, lighting and closed circuit television, and safety deposit boxes.
Locks and keys
You will find locks and keys for guestrooms, floor cupboards, storerooms, the housekeeping office and so on. For guestrooms, many hotels now install electronic key cards. This means that each guestroom has an electronic box instead of a conventional lock.
This electronic box is linked to the front desk computer system, which issues a new key card each time a guest checks in. An electronically programmed combination will open the door. Once the guest checks out, the electronic key card become obsolete. This system eliminates concerns with losing conventional type keys and/or having to keep track of duplicate and lost keys.
Alarms
Alarms are installed on fire exits and other emergency exits. They are usually connected to the security office or the front desk and are activated if an exit is disturbed or opened. These are common in motels where visual security is difficult.
Visual Inspection
Regular inspections by supervisors, managers or security staff can be an effective physical security measure. This can involve making irregular walks around the establishment to make sure everything is at it should be. Looking for unlocked doors, suspicious characters or simply checking guestrooms for keys left in the doors by guests can prevent many security problems.
Barriers
Barriers that prohibit entry by unauthorized personnel are also physical security measures. An example of this could be the door to the linen room; hotel staff usually have all requests handled across a counter and do not have access to the linen room. Another example could be a boom-gate to the car park, possibly with a security guard.
Lighting
Lighting must be adequate, particularly in back of house areas or car parks. Well-lit areas are a deterrent to undesirables and thieves.
Closed-circuit Television
Closed-circuit television is used to monitor the movements of staff and the public. Cameras are often located at all entry and exit points, both service and guest elevators, and at the cashier’s desk or other security risk areas such as car parks or isolated storerooms. Closed-circuit television can be monitored by security staff or it can create a picture file that can be viewed and checked later if necessary.
Safety Deposit Boxes
Hotels must provide for the safekeeping of valuables. The limit of the innkeeper’s liability is only $100. Some hotels provide personal safety deposit boxes in all guestrooms and some hotels provide them at the front desk. The cashier usually administers this service.
Staff Lockers
Staff change rooms and personal lockers must also be secured. While on duty, staff wants to feel assured that their personal belongings are safe.
Activity
Give an example of how we would handle one of the below emergencies at Barrenjoey.
What to do in a Workplace emergency
An inspector or police officer will need to investigate the scene of a notifiable workplace incident.
You should be aware of the traumatic nature of incidents, and consider counselling or organise discussions for the people involved or affected by the incident
Q: If there was a bomb threat – who would you call?
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- bomb threats
- irrational customers
- accidents
- robberies or armed hold ups
- fires
- floods
- earthquakes
- power failure.
What to do in a Workplace emergency
- Dial 000 and ask for Ambulance.
If it is a fatality, dial 000 and ask for Police.
If overhead power lines have fallen down notify the relevant electricity entity or Police. - Administer first aid if required.
Do not touch anyone who is receiving an electric shock. Turn off power or free the person with a non-metallic item.
Nothing should be touched or moved unless it is to administer first aid, or there is further risk of property damage. - Contact Workplace Health and Safety NSW on 13 10 50
An inspector or police officer will need to investigate the scene of a notifiable workplace incident.
You should be aware of the traumatic nature of incidents, and consider counselling or organise discussions for the people involved or affected by the incident
Q: If there was a bomb threat – who would you call?
______________________________________________________________
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Activity
Develop a Sandbar Café safety imovie – an advertisement information movie for new employers
It could include:
Following safety procedures accurately
Adopting correct posture and manual handling techniques
Appropriate Posture
It could include:
Following safety procedures accurately
Adopting correct posture and manual handling techniques
Appropriate Posture